Vaahika

Privacy Policy

CIN No. : U72200DL2015PTC287266

Last Updated on January 31, 2017

Welcome to Vaahika.com! We are an online information service provider that helps its users in finding transportation solutions. Vaahika.com and our subsidiaries and affiliates (collectively "Vaahika.com") provide you with access to a variety of services, including but not limited to the www.Vaahika.com website (the "Website") and Vaahika.com's mobile applications and all the products and services available through our website (collectively the "Services"). The Website is owned and operated by Panit Technology Pvt. Ltd., a company incorporated under the laws of India.

Our Privacy Policy is incorporated as part of the Vaahika.com Terms of Use. Please read this Privacy Policy and our Terms of Use carefully before using our Services. By using Vaahika.com’s Services, you agree to the provisions of this Privacy Policy. If you do not want to be bound by our Privacy Policy, please do not use our Services. This policy may change from time to time, your continued use of our Services after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

This Policy applies to everyone who uses our Services, but sometimes we direct parts of it toward particular groups of users.

Users: "Users" are everyone who uses our Services.

Definitions

  • "We", "us", "our", shall refer to Panit Technology Pvt. Ltd. (owner of the website), its employees, Directors and affiliates
  • “You”, “your”, “consignor” shall refer to the sender, consignor or consignee of the Consignment, holder of this Consignment Note, receiver and owner of the contents of the Consignment or any other party having a legal interest in those contents, as the case may be.
  • “Receiver” or “Consignee” shall refer to the recipient or addressee or the consignee of the Consignment.
  • “Users”, “User” shall refer to everyone who uses our Services.
  • “Transporter” shall refer to truck owner, fleet owner, transportation service broker or an agent, an organization or a company providing transportation services; or anyone who has accepted the service request for transporting the goods on www.vaahika.com

How we use the information we collect?

We use the information we collect to:

  • Process and respond to your queries
  • Administer our services and diagnose technical problems
  • Help you find the most relevant information for your situation by customizing our Services to optimize your experience;
  • Connect you with the transport service provider you have opted for
  • Keep transporters updated with load availability information submitted by consignors or consignee
  • Keep consignors and consignee updated with information freight and service solution submitted by transporters
  • Notify you about changes to our services
  • In any other way we may describe when you provide the information
  • For any other purpose with your consent

Our goal in this policy is to be completely transparent about the data we collect, why we collect it, and how we use it, in order to make transportation fun experience!

Information we collect and how we use it

We Collect Some Information from All Visitors to Our Website (Users of our website)

We collect several types of information from and about users of our Services, including information: by which you may be personally identified; and/or about your internet connection, the equipment you use to access our Services and your usage details.

We collect this information directly from you when you provide it to us; and/or automatically as you navigate through our Services (information collected automatically may include usage details, IP addresses and information collected through cookies, web beacons and other tracking technologies).

Like many online services, we use technologies like session and persistent cookies, web beacons (tiny image files on web pages that communicate information about the page viewer to the beacon owner), log data, and third-party analytics services to collect and analyze information about all users of our Services This includes things like User search preferences, interaction with ads on our Website, and location.

Our servers automatically record information ("Log Data") created by your use of the Services. Log Data may include information such as your IP address, browser type, operating system, the referring web page, pages visited, location, your mobile carrier, device, search terms, and cookie information. We receive Log Data when you interact with our Services, for example, when you visit our websites, sign into our Services, or interact with our email notifications. We use Log Data to provide our Services and to measure, customize, and improve them, as well as collect and use them in the aggregate. This Policy does not apply to, nor do we take any responsibility for any information that is collected by any third party either using the Website or through any links on the Website or through any of the advertisements.

Cookies are small data files that we transfer to your computer. We use "session" cookies to keep you logged in while you use our Services, to better understand how you interact with our Services, and to monitor aggregate usage and web traffic information on our Services. We use "persistent" cookies to recognize you each time you return to our Services. For example, we create a persistent cookie that includes some basic information about you, like your most recent search and whether a service provider responded to a query you sent using Vaahika.com's Services. We use this persistent cookie to remember your preferences and, if you create an account, to make your user experience consistent after you register.

Most internet browsers automatically accept cookies, but you can change your settings or use third-party tools to refuse cookies or prompt you before accepting cookies from the websites you visit. You can also use your browser settings or other tools to delete cookies you already have. Please be aware that some parts of our Services may not work for you if you disable cookies.

Device and Browser information:Information received from the web browser, operating system, or device, including information about the browser and browser settings, information about the operating system or device, the unique identifier assigned to a device, the web address of a web page visited, the name or type of mobile app, the time and date a web page or app was visited, the address of the referring web page, and other information about a web page or app. It could also include the number of times a particular browser or device has been shown a particular ad, or it may include generic categories about users and their interests (for example, “Two Wheeler Transport”).

Additional Information We Collect from Transporters: If you create a Transporters account with us, whether as a Truck Owner, Fleet Owner, agent or broker we will ask you to provide certain information in order to set up your account. We ask all Transporters to provide a name, a company name, a phone number, registered company address, Service Tax Registration number, PAN Card details, address proof document an email address and billing address. We will also collect financial data like bank account number, bank name and billing addresses , so that we can handle billing. If you are a transporter, a Vaahika.com representative may call you to verify your information.

Additional Information about You that We Obtain from Third Parties: We may sometimes obtain information about you from third parties for verification purpose. In case of transporters, we may sometime obtain information about your business practices from market participants or existing registered transporters.

Location Data: If you provide location information (like a ZIP code, street address, building name or even just a city) during the registration process or at any other time via your account settings, we will store that information and associate it with your account.

We may use and store information about your location to enable faster browsing and form filling experience in future.

How We Share the Information we collect

As you use, access and navigate our Website, we collect various information that helps us serve you better. We may employ third party companies and individuals to facilitate or provide the Service on our behalf, to process payment, provide customer support, provide geo-location information to transporters you have selected, to perform Website-related services (e.g., without limitation, maintenance services, database management, web analytics and improvement of the Website's features) or to assist us in analyzing how our Service is used. These third parties may have access to your personal information only to perform these tasks on our behalf and are contractually bound not to disclose or use it for any other purpose.

We will disclose your personal data to the extent that this is legally required, or necessary for the establishment, exercise or defense of legal claims and legal process; or in the event of an emergency pertaining to your health and/or safety We will share all information we collect from you, including the personal information with any third party if we in good faith believe it is required for the purposes of our compliance with any applicable law, regulation, legal process or enforceable governmental request/action or any manner required for the purposes of protecting our rights or interests.

From time to time, we make the e-mail addresses of those who access our Website available to other reputable organizations whose products or services we think you might find interesting. If you do not want us to share your e-mail address with other companies or organizations, please let us know by emailing us at info@Vaahika.com or call us at 8100-250-250.

Persons who supply us with their telephone numbers on-line may receive telephone or text message contact from us with information regarding new products and services or upcoming events. If you do not wish to receive such telephone calls or text messages, please let us know by e-mailing us at info@Vaahika.com or call us at 8100-250-250.

With respect to Ad Servers:To try and bring you offers that are of interest to you, we have relationships with other companies that we allow to place ads on our Web pages. As a result of your visit to our Website, ad server companies may collect information such as your domain type, your IP address and clickstream information.

Direct Contact with a Transporter:If you have selected a transporter from available list of transport service providers who has provided freight bid for the load you have posted on Vaahika.com, we may share personally identifiable information that you share with us and information about your use of our Services with the transporter you have selected. This includes all the data you have input to find transporters for the load you wish to get transported.

Protecting Ourselves and Our Users:We may release personal information when we believe that doing so is appropriate to comply with a legitimate law, regulation, or legal request; to enforce or apply our policies; to initiate, render, bill, and collect for amounts owed to us; to protect our rights or property; to protect the safety of our users; to address fraud, security, or technical issues; or if we reasonably believe that an emergency involving immediate danger of death or serious physical injury to any person requires disclosure of communications or justifies disclosure of records without delay.

All Vaahika.com websites including this Website fully comply with all Indian Laws applicable. Vaahika.com has always cooperated with all law enforcement inquires. Vaahika.com may disclose all or part of your personal details in response to a request from the law enforcement authorities or in a case of a bonafide requirement to prevent an imminent breach of the law.

Mobile Ad Networks and Analytics: For our mobile products, we use third-party service providers for the limited purpose of helping us analyze your mobile Log Data and location data, so that we can improve and localize our Services, show you relevant advertisements, and study the way our mobile users interact with our Website and Services.

General Matters

The Accuracy and Confidentiality of Your Account Information Is Your Responsibility: You are responsible for maintaining the secrecy and accuracy of your password, email address, and other account information at all times. We recommend a strong password that you do not use with other services. We are not responsible for personal data transmitted to a third party as a result of an incorrect email address.

Third-Party Websites: Our Website may contain links to other websites. When you click on one of these links, you are navigating to another website. We do not accept liability for misuse of any information by any website controller to which we may link. We also do not have any responsibility of liability for the content on websites that use the Vaahika.com search functionality. We encourage you to read the privacy statements of these websites, which may differ from ours.

Sale/Merger: Information about our Users and our Website is a business asset of Vaahika.com. Consequently, information about our Users, including personal information, will be disclosed as part of any merger or acquisition, creation of a separate business to provide the Website, our Services or fulfill products, sale or pledge of company assets as well as in the event of an insolvency, bankruptcy or receivership in which personal information would be transferred as one of the business assets of the company.

Security: We use commercially reasonable security measures to protect the loss, misuse, and alteration of the information under our control. However, we cannot absolutely guarantee the protection of any information shared with us.

Policy Changes: We reserve the right to change or modify this Privacy Policy, Terms of Use or any policy or guideline of the Website or Services, at any time and in our sole discretion. Any changes or modifications will be effective immediately upon posting of the revisions to the Website or Services. You waive any right you may have to receive specific notice of such changes or modifications. Your continued use of the Website or Services following the posting of changes or modifications will confirm your acceptance of such changes or modifications. Please review these terms and conditions periodically and check the version date for changes.